Terms & Conditions

Dentobot AI — Terms & Conditions

Effective Date: 10/07/2025

1. Acceptance of Terms

By installing, accessing, or using Dentobot AI (“Service,” “Dentobot,” “we,” “our,” or “us”), you (“User,” “Practice,” “Clinic,” “Customer”) agree to these Terms & Conditions (“Agreement”). If you do not agree, stop using the Service immediately.

2. Description of Service

Dentobot AI provides AI-driven call answering, patient communication, and scheduling assistance for dental offices. It is administrative technology only and does not give clinical or legal advice.

3. No Medical or Legal Advice

Dentobot AI is not a dentist, physician, or legal advisor.

No provider–patient relationship is formed.

Information may be incomplete, outdated, or incorrect and should never be used for diagnosis or treatment.

You assume sole responsibility for verifying all information before acting.

4. Regulatory Compliance & HIPAA

Dentobot implements reasonable security but does not guarantee HIPAA compliance for your workflows.

You are the HIPAA Covered Entity and responsible for safeguarding PHI in your environment.

You must request and sign a Business Associate Agreement (BAA) if required; no implied BAA exists.

5. Data Privacy & Security

Data is transmitted over networks we don’t control; we cannot guarantee it will never be accessed by unauthorized parties.

You are responsible for secure credentials, access control, and safe integration with other platforms.

We are not liable for data loss, interception, breaches, or ransomware.

6. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”
ALL WARRANTIES, EXPRESS OR IMPLIED (INCLUDING MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT), ARE DISCLAIMED.

7. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for any damages — direct, indirect, special, incidental, punitive, or consequential — including but not limited to:

Malpractice claims, patient injuries, dissatisfaction, or defamation.

Lost revenue, missed appointments, wrong bookings, or business disruption.

Regulatory fines (HIPAA/HITECH/FTC or other agencies).

Data loss, hacking, or ransomware.

AI errors, hallucinations, or offensive/incorrect responses.

Liability cap: Our total liability will never exceed the amount you paid in the 12 months prior to the event.

8. Indemnification

You will defend, indemnify, and hold harmless Dentobot AI and its owners, employees, affiliates, contractors, and suppliers from all claims, damages, fines, legal fees, and expenses resulting from:

Your use or misuse of the Service.

Patient complaints or lawsuits.

HIPAA or privacy violations.

Intellectual property infringement from data you input.

Misconfiguration, negligence, or security breaches on your side.

9. User Conduct & Acceptable Use

You agree not to:

Use Dentobot AI for unlawful, harmful, or discriminatory communications.

Upload viruses or attempt to hack or overload the system.

Reverse engineer, scrape, copy, or resell the Service without authorization.

Misrepresent the Service as your own creation.

10. AI Limitations & Risk Acknowledgment

You understand and accept that:

AI may produce inaccurate, misleading, or offensive content.

AI may misunderstand names, instructions, or patient questions.

Final responsibility for communications and outcomes rests with you.

11. Downtime, Changes & Force Majeure

No uptime guarantee or service level agreement (SLA).

We may modify, suspend, or discontinue any feature at any time without liability.

We are not responsible for delays or failures caused by events beyond our control (natural disasters, internet failure, cyberattacks, legal/regulatory actions, war, pandemic, etc.).

12. Payment & No Refund Policy

All fees are non-refundable once billed.

Prepaid fees remain non-refundable if you cancel or we terminate for cause.

We may suspend or terminate accounts for nonpayment.

13. Intellectual Property

All content, software, brand assets, and proprietary technology are owned exclusively by Dentobot AI and its affiliates.

DENTOBOT™ and DENTOBOT AI™ are trademarks of [Your Legal Company Name].

You may not use our name, logo, or branding without express written permission.

Unauthorized use of our marks or materials will be legally pursued.

14. Third-Party Services & Integrations

Dentobot integrates with services like Twilio, GoHighLevel, SMS/email carriers, and calendars.

We don’t control or guarantee their reliability or compliance.

You’re bound by their terms and must manage those relationships separately.

15. Termination & Suspension

We may suspend or end access immediately, without notice, if:

You breach this Agreement or applicable law.

Required to by law or to protect our platform.

We reasonably believe your use may cause harm or liability.

Upon termination you remain responsible for unpaid charges and indemnification obligations.

16. Export Controls & International Use

You represent you are not in a country under U.S. embargo and will comply with all export control regulations.

17. Governing Law & Dispute Resolution

Governed by the laws of the State of Nevada (excluding conflicts of law rules).

Binding arbitration in Clark County, Nevada; class actions and jury trials waived.

18. Modifications to Terms

We may update these Terms at any time. Continued use after updates constitutes acceptance.

19. Entire Agreement & Severability

These Terms form the entire agreement. If any clause is invalid, the remainder still applies.

20. Contact Information

1. Acceptance of Terms

By installing, accessing, or using Dentobot AI (“Dentobot,” “Service,” “we,” “our,” or “us”), you (“User,” “Practice,” “Clinic,” “Customer”) agree to these Terms & Conditions (“Agreement”). If you do not agree, do not use the Service.

2. Description of Service

Dentobot AI is an AI-powered virtual receptionist and call-handling platform for dental practices. It provides automated call answering, scheduling, and messaging but does not provide dental or medical advice.

3. No Medical or Legal Advice

Dentobot AI is not a healthcare provider or legal adviser. No provider–patient relationship is created. Information may be inaccurate, incomplete, or outdated; you assume full responsibility for decisions based on it.

4. Regulatory Compliance & HIPAA

Dentobot AI is built with security and privacy safeguards but does not guarantee HIPAA compliance for your workflows.

You remain the Covered Entity and solely responsible for HIPAA compliance, PHI handling, and privacy obligations.

A separate Business Associate Agreement (BAA) must be signed if required; no implied BAA exists.

5. Data Security & Privacy

We use reasonable administrative and technical safeguards. However:

No system is 100% secure.

We do not guarantee protection from hacking, malware, ransomware, phishing, or unauthorized access.

You assume all risk for breaches, data loss, or unauthorized disclosures arising from your configuration, integrations, or networks.

6. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”
ALL WARRANTIES, EXPRESS OR IMPLIED (INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT) ARE DISCLAIMED.

7. Limitation of Liability

To the fullest extent allowed by law:

Dentobot AI is not liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to:

Misbooked or missed appointments, patient dissatisfaction, injury, malpractice claims.

Lost revenue, business disruption, regulatory fines or HIPAA penalties.

AI errors, hallucinations, inaccurate or offensive outputs.

Data breaches, hacks, ransomware, or other cyber events.

Liability Cap: Our total liability for any claim is limited to the fees you paid in the 12 months prior to the claim.

8. Indemnification

You agree to defend, indemnify, and hold harmless Dentobot AI and its owners, officers, employees, and affiliates against any claims, damages, costs, liabilities, or legal fees arising out of:

Your use or misuse of the Service.

Patient complaints or litigation.

Privacy or HIPAA violations by your practice.

Third-party integrations, negligence, or security incidents on your side.

9. Acceptable Use

You must not:

Use Dentobot AI for unlawful or harmful content.

Upload viruses, malicious code, or attempt to disrupt service.

Reverse engineer, resell, or misuse intellectual property.

Falsely represent Dentobot AI as your own product.

10. Downtime & Force Majeure

No uptime or performance guarantee is given. We are not liable for outages, maintenance, natural disasters, cyberattacks, internet failures, or other events beyond our control.

11. Payment & No Refunds

All subscription fees are final and non-refundable. Failure to pay may lead to suspension or termination.

12. Third-Party Services

Dentobot AI integrates with third parties (e.g., Twilio, GoHighLevel). We are not responsible for their security, reliability, or compliance. Your use of third-party services is at your risk.

13. Intellectual Property

DENTOBOT™ and DENTOBOT AI™ are trademarks of [Your Legal Entity].

You may not use our name, logo, code, or brand without express written permission.

14. Termination

We may suspend or terminate access immediately if you breach this Agreement or any law, threaten system security, or misuse the Service. You remain responsible for unpaid fees and indemnification obligations.

15. Governing Law & Dispute Resolution

Governed by the laws of the State of Nevada, USA.

Exclusive arbitration in Clark County, Nevada; no jury trial or class actions.

16. Export & International Use

You may not use or export Dentobot AI in violation of U.S. export laws or embargoes.

17. Changes to Terms

We may update these Terms anytime. Continued use constitutes acceptance of changes.

18. Entire Agreement & Severability

These Terms are the full agreement. If any provision is unenforceable, the remainder still applies.

Dentobot AI — Legal & Compliance
Email: [email protected]
Address: 5475 S Fort Apache Rd, Suite #100, Las Vegas, 89148 NV, USA

Privacy Policy

Dentobot AI — Privacy Policy

Effective Date: 10/06/2025

1. Introduction

Dentobot AI (“Dentobot,” “Service,” “we,” “our,” “us”) values privacy and transparency. This Privacy Policy explains how we collect, use, store, and disclose information when you use our Service. By using Dentobot AI, you agree to this Policy.

Important: Dentobot AI is a technology platform — not a healthcare provider. You remain responsible for compliance with laws like HIPAA when you use our Service in your dental practice.

2. Information We Collect

We may collect the following types of information:

Account Information: Business name, email, phone, billing details.

Usage Data: Call recordings, transcriptions, logs, schedules, and preferences.

Technical Data: IP address, device identifiers, browser type, analytics events.

Communications: Any content input or transmitted through the Service.

⚠️ User Responsibility: You control what patient information is shared with Dentobot AI and how it’s stored or exported.

3. How We Use Information

We use collected data to:

Operate and improve the Service.

Provide support and respond to requests.

Train and refine AI performance.

Comply with legal obligations (when required).

Prevent abuse and maintain security.

4. No Sale of PHI or Personal Data

We do not sell protected health information (PHI) or personally identifiable information (PII) to third parties. We may use de-identified or aggregated data for analytics or product development.

5. Sharing & Disclosure

We may disclose information:

To Service Providers: e.g., cloud hosting, telephony providers, CRM integrations.

For Legal Reasons: to comply with subpoenas, court orders, or lawful requests.

In Business Transfers: if we merge, acquire, or sell our assets.

We do not permit third parties to use PHI for marketing without your authorization.

6. HIPAA & Regulatory Compliance

Dentobot AI is built with security and privacy in mind but does not guarantee HIPAA compliance for your particular use.

You remain responsible for compliance with HIPAA and all applicable privacy laws.

We are not liable for your failure to configure, secure, or monitor PHI properly.

A separate Business Associate Agreement (BAA) is required if you want Dentobot to act as a Business Associate under HIPAA.

7. Data Security & Breach Disclaimer

We use reasonable safeguards to protect data (encryption in transit, restricted access, monitoring).
However:

No system is 100% secure.

We cannot guarantee protection from hacking, malware, phishing, or unauthorized access.

You agree that Dentobot AI is not liable for data breaches, hacks, ransomware, or unauthorized access, including breaches that expose PHI or confidential business data.

If a breach is detected on our side, we will notify you as required by law, but our liability is strictly limited.

8. Data Retention & Deletion

We keep data only as long as necessary to provide and improve the Service, or as required by law.

You can request deletion of your account data by contacting us; backups and logs may persist for security and compliance.

9. Third-Party Services

Dentobot AI integrates with third parties (e.g., Twilio, GoHighLevel, CRMs). We are not responsible for their privacy or security practices. Your use of third-party services is at your own risk and governed by their terms and privacy policies.

10. Children’s Privacy

Dentobot AI is not directed to children under 13 and does not knowingly collect their personal information. If we discover such data, we will delete it.

11. International Users

If you use Dentobot outside the U.S., you consent to the transfer and processing of your information in the U.S., which may have different data protection laws.

12. Legal Rights of Users

Depending on your location, you may have rights such as:

Access, correction, or deletion of personal data.

Restriction of processing.

Data portability.

Opt-out of certain tracking.

To exercise these rights, contact [email protected].

13. Changes to This Policy

We may modify this Privacy Policy at any time. Continued use of Dentobot AI after updates constitutes acceptance.

14. Governing Law

This Privacy Policy is governed by the laws of the State of Nevada, U.S.A.

1. Introduction

Dentobot AI (“Dentobot,” “we,” “our,” “us”) respects your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights. By using our Service, you agree to this Policy.

2. Information We Collect

Account Information: Contact details, business name, billing info.

Usage Data: Call recordings, transcripts, scheduling logs, settings.

Technical Data: Device identifiers, IP addresses, analytics, cookies.

Communications: Messages or data you transmit via the Service.

Your Responsibility: You control what PHI/patient data is uploaded or shared.

3. How We Use Data

Operate, secure, and improve the Service.

Provide support and troubleshoot.

Train and refine AI features (in de-identified or aggregated form).

Fulfill legal obligations when required.

4. Sharing & Disclosure

We may share information:

With Service Providers (hosting, telephony, analytics).

To comply with legal obligations (court orders, subpoenas).

As part of a business transfer (merger, acquisition, asset sale).

We do not sell PHI or personal data.

5. HIPAA & Privacy Responsibility

Dentobot AI is built with strong security but does not guarantee HIPAA compliance for your use case.

You remain fully responsible for PHI handling, HIPAA compliance, and patient consent.

A BAA is required if you need Dentobot to act as a Business Associate.

6. Security & Breach Disclaimer

We use encryption and industry safeguards but:

We cannot guarantee absolute security.

We are not liable for hacking, ransomware, data leaks, or unauthorized access.

If required by law, we’ll notify you of any breach but our liability is strictly limited.

7. Data Retention & Deletion

We keep data as long as necessary to provide and improve the Service or as required by law.
You may request deletion of account data; backups and logs may persist for legal or security purposes.

8. Third-Party Services

We integrate with third parties like Twilio, GoHighLevel, CRM systems. Their use is at your risk and governed by their own privacy policies.

9. Children’s Privacy

Our Service is not directed to children under 13. If we learn we collected data from a child, we’ll delete it.

10. International Users

If you use the Service outside the U.S., you consent to your data being processed and stored in the U.S., which may have different data laws.

11. User Rights

Depending on your jurisdiction, you may request access, correction, deletion, or limitation of personal data. Contact us at [email protected].

12. Changes to Policy

We may update this Policy at any time. Continued use after updates means acceptance.

13. Governing Law

This Policy is governed by Nevada law, USA.

15. Contact

For questions or requests:
Dentobot AI — Privacy & Security
Dentobot AI — Legal & Compliance
Email: [email protected]
Address: 5475 S Fort Apache Rd, Suite #100, Las Vegas, 89148 NV, USA

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